Lead File Clerk *TEMP Not to Exceed 1 year* MBE
WHAT DOES A LEAD FILE CLERK DO? A Lead File Clerk performs a vital role in the Service's ability to process, distribute and manage more than a million pieces of correspondence, including tax returns, each year. In this position, you will serve as a work leader over employees engaged in accomplishing day to day tasks as a File. The Lead File Clerk performs a critical role in processing both incoming and outgoing mail. On the other hand, the General Clerk is responsible for incoming and outgoing documents and files, once it is ready to be worked within the Business Division. Both of these clerks perform critical roles in the Services ability to serve million of taxpayers each year. As a Lead File Clerk you will: Serve as a work leader over employees engaged in accomplishing mail/file clerical work. Distribute, balance, monitor and report on workload in accordance with established workflow or job specialization. Assure equitable distribution among employees and timely accomplishment of assigned work load. Amend or reject work not meeting established standards and refers to supervisor any problems on meeting performance standards. Maintain current knowledge of procedures, policies and directives; answer questions; and provide both classroom and OJT instruction to employees. Resolve simple informal complaints, refers others to supervisor; reports on performance, progress and training needs of employees and other issues as appropriate. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov You must meet the following requirements by the closing date of this announcement.GS-5 LEVEL: You must have one year ofspecialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includesexperience that is related to the work of this position and has provided you with the competencies required for successful job performance. OR You may substitute education for specialized experience as follows: A Bachelor's degree or four (4) years of education above high school in any field of study leading to a degree from an accredited college or university. OR You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.In addition to the above requirements, you must meet the following, if applicable:
Estimated Salary: $20 to $28 per hour based on qualifications.
- Department: 0305 Mail And File
- Salary Range: $34,222 to $44,485 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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