Kansas City North - Full Time Teller - I70 / Noland Rd - Independence, MO

Company Name:
Bank of America
### Job description
Responsibilities : Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
Ability to work within established policies, procedures and guidelines
Identifying customer needs and referring financial products and services
Consistently seeking to delight our customers and delivering exceptional customer service with a positive attitude
Building customer loyalty; establishing customer relationships through courtesy and friendliness, including addressing each customer by name
Contributing to a positive team environment in the banking center through teamwork, team spirit and coaching
May be required to work Saturdays and or extended hours
Tellers primary responsibilities include, processing transactions accurately and efficiently in accordance with established policies and procedures and engaging our customers . Connecting customers through referrals to teammates and specialists making the financial lives of our customers better. Tellers are the face of Bank of America and therefore demonstrate core values in all actions and provide an excellent experience for the customer. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.
### Qualifications
_Required Skills_ :
Minimum of six months customer service experience
Ability to work effectively as a team member
Strong oral and written communication skills
Ability to respond and assist customers with inquiries and/or problem resolution
Careful attention to detail and time management
Pass teller pre-employment assessment
_Desired Skills_ :
Minimum of six months cash handling experience
Previous experience with cross-selling, upselling, and/or referring products
Ability to identify customer financial needs, goals and objectives
Proficiency in basic computer skills
Previous banking/financial services/teller experience
Posting Date: 08/19/2014
Location: US-MO-Independence
Travel: No
Full / Part-time: Fulltime
Hours Per Week: 40.00
Shift: 1st Shift
Job Number: 1400063431

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